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Quality Systems Manager


Sheboygan, WI

Job Summary

The Quality Systems Manager is responsible for implementing and overseeing the Vollrath Quality Management System and related tools across all facilities and functions to lead initiatives that will improve the capability, predictability and reliability of all business systems and processes.

This role leads and coaches the global Quality teams to deliver performance improvements and risk reduction activities. Additionally this role will establish and maintain effective relationships with all other business functions of Vollrath.

Key Responsibilities

  • Manage the preparation, implementation and maintenance of the Quality Management System to comply with the ISO 9001, FDA and other regulatory certification requirements.
  • Establish standardized key performance indicators and performance measurement processes to ensure global compliance and drive internal efficiency for teams.
  • Establish and assist with Quality initiative support of projects that improve and standardize Vollrath’ s QMS globally
  • Lead deployment of business processes and procedures across all facilities and business functions.
  • Lead and facilitate audits for Vollrath’ s QMS and outside certification bodies (such as ISO, UL, NSF, FDA, etc)
  • Present quality metrics and analysis regularly to the senior management team on internal and external customers.
  • Identify, develop and deploy common performance metrics across the company and utilize these metrics to identify improvement projects that will reduce waste across the value chain. Including but not limited to warranty, scrap, rework, cost of poor quality etc..


Education and Experience

    • Bachelor’s Degree in Engineering, Business or Industrial Technology OR
    • 8 years related experience in the Operations function within a similar working environment;
    • 5 years of Operations or Quality experience

Knowledge, Skills Abilities and Competencies

    • Ability to drive and implement activities across teams and individuals to meet customer quality expectations;
    • Experience collaborating with multiple sites and functions to drive common solutions;
    • Proven track record of successfully managing shifting deadlines and priorities in a fast paced environment;
    • Demonstrated ability to influence including the ability to identify creative and effective solutions and the ability to ask the right questions, help frame logical conclusions;
    • Demonstrated coaching and mentoring ability;
    • Strong verbal and written communication competencies
    • Experienced with process improvement tools such as: Process capability analysis, FMEAS, Process Control Plans, value stream mapping & process flow diagrams
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